Returns & Refunds Policy

At Vallire, we want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return policy below.

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

To initiate a return, please contact our support team at info@vallire.com within 30 days of receiving your order.

Once your return request has been reviewed and approved, we will provide detailed return instructions and the appropriate return address.

Please do not send items back without contacting us first, as unauthorized returns may not be accepted.

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Shipping costs are non-refundable.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.

Please include:

We will review the issue and work with you to provide an appropriate solution.

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be processed to your original payment method.

Please allow up to 10 business days for the refund to appear in your account, depending on your payment provider.

The following items cannot be returned:

Orders may be cancelled before they have been processed or shipped.

If your order has already been processed or dispatched, cancellation may no longer be possible.

For any questions, please visit our Contact Us page or email us at info@vallire.com